Privacy policy

Overview

Metro Football helps Fantasy Premier League managers with tools, reports, and account features at metrofootball.co.uk. This policy covers:

• Our website and pages served from this domain
• Your Metro Football account, billing, and support messages
• Tools that use your linked FPL team

We write this in plain language because you should know what happens to your data without reading legal jargon.

Data we collect

We collect different data depending on how you use Metro Football:

• Account details Name, email address, password hash, plan type, and verification status.
• FPL team link Your FPL entry ID, team name, and manager name shown on public FPL pages.
• Tool activity Saved squad drafts, league tracking choices, and settings needed to run tools.
• Billing details Subscription status, billing cycle, and payment references from our payment partner. We do not store full card numbers on our servers.
• Support messages What you send through our contact form or email.
• Technical data Session cookies, security logs, and basic device or browser data needed to keep the site secure and working.

How we use your data

We use your data to provide the service you signed up for. That includes:

• Signing you in and keeping your session secure
• Loading your FPL squad, fixtures, and tool results
• Running AI features such as transfer tips and team scoring
• Managing premium plans and receipts
• Sending account emails such as verification, billing, and replies to support messages
• Protecting Metro Football from abuse, fraud, and misuse

We process your data on these bases:

1. To deliver the service you signed up for
2. Where you have given consent
3. Where we have a legitimate interest that does not override your rights

FPL linking

When you link your Fantasy Premier League team, this is what happens:

1. We store your FPL entry ID in your Metro Football account.
2. We read public FPL data to power tools such as Rate My Team, live scores, and transfer suggestions.
3. We never ask for your FPL password.
4. You can change or remove your linked team from your account settings at any time.
5. If you delete your Metro Football account, we remove linked team data tied to that account.

Payments

Premium plans work like this:

1. Flutterwave, our payment partner, processes your card or wallet details on their secure checkout.
2. We receive enough information to confirm payment, manage your subscription, and show billing history inside your account.
3. We do not store full payment card numbers on Metro Football servers.

Cookies and sessions

We use cookies and session storage as follows:

• Essential cookies keep you signed in and protect forms from spam.
• Our session cookie is called mf_session. It expires after a period of inactivity or when you sign out.
• We do not use advertising cookies on Metro Football today. If that changes, we will update this page before we turn them on.

Third parties we work with

We share data only with providers that help us run Metro Football:

• Google If you choose Sign in with Google.
• Resend To send account and support email.
• Flutterwave To process premium payments.
• OpenAI To generate some AI tips and analysis from squad context.
• Hosting providers To store and serve the site securely.

Each provider handles data under their own terms and only for the job we hire them to do. We do not sell your personal data to brokers or advertisers.

How long we keep data

• We keep account data while your account is active.
• If you delete your account, we remove or anonymise personal data within a reasonable period unless we must keep some records for legal, tax, or security reasons.
• Support messages and billing records may be kept longer where the law requires it.

Your rights

If you are in the UK or EEA, you have rights over your personal data. These include:

• The right to access your data
• The right to correct inaccurate data
• The right to delete your data
• The right to restrict or object to certain processing
• The right to receive a copy of your data in a portable format where applicable

To use these rights:

1. Email us at hello@metrofootball.co.uk or use our contact page.
2. Tell us what you want to access, change, or delete.
3. We may confirm your identity before we make changes.

You can also complain to the Information Commissioner's Office in the UK if you believe we handled your data unfairly.

Children

Metro Football is built for FPL managers aged 13 and over. We do not knowingly collect personal data from children under 13. If you believe a child gave us data, contact us and we will remove it.

Changes to this policy

We may update this policy when our features or legal duties change. When we make important changes, we will update the date at the top of this page and, where needed, tell you by email or inside your account.

Contact us

Questions about privacy or your data? We are happy to help.